Terms of Purchase

Please read the following before ordering. Placing an order constitutes acceptance of these terms.

1. Prices & payment

All prices are in Singapore dollars (SGD) as Japan export prices, excluding Singapore taxes. We accept Visa / Mastercard / JCB / Apple Pay / Google Pay.

2. GST & import rules

Orders above S$400 (including shipping) may be subject to 9% GST on import, payable by the recipient.

3. Customs

No action is required on your side for customs clearance. Please ensure your delivery address is complete and accurate.

4. Shipping

Orders ship from Yamaguchi, Japan by EMS express, usually arriving in 2–5 business days (excluding customs processing). Pickup-point delivery and time slots are not available.

5. Returns

As food products, returns and exchanges are not accepted. For items damaged in transit, contact us with photos within 7 days of delivery for a free reshipment.

This page is a draft and will be updated when finalised.